Website Privacy Notice
Website Privacy Notice
Effective: December 2, 2025 / Last Modified: December 2, 2025
The Department of Government Operations (the Department) is committed to protecting your privacy. This notice explains what information we collect when you use our websites, why we collect it, and how you can manage your information.
Website Operational Information
This privacy notice applies to all public websites and online services managed by the Department of Government Operations and its divisions or offices. This includes all sites in the domains listed in the tables to the right.
You can find a list of GovOps Divisions and their respective websites covered by this notice in the drop-down lists to the right.
Privacy Requests
If you have any questions, concerns, or would like to submit a request, please contact the Department’s Privacy Officer directly by:
- Telephone: 801-970-0525
- Email: [email protected]
Under Utah law, you may request:
- Access your personal data or user data. This allows you to view the personal information we hold about you. You can submit a request for access to your records through the Utah Open Records Portal
- Correct or amend your personal data or user data. If you believe any of your personal information is inaccurate, you may request that we update it by contacting the Department Privacy Officer.
- Request classification as a private record (for at-risk employees only). Utah law allows at-risk government employees to request that their personal information be kept private. If you are an at-risk government employee, as defined by Utah law, you may request that your personal data be classified as a private record by contacting the GovOps Privacy Officer.
Data Privacy Ombudsperson
You can file a complaint regarding any Utah governmental entity's data privacy practices with the State of Utah Office of Data Privacy Ombudsperson. To file a complaint, please use the following contact information:
- Ombudsperson Phone: (801) 834-3121
- Ombudsperson Email: [email protected]
- Online Complaint Form: https://privacy.utah.gov/submit-a-complaint/
Website User Data
The Department’s websites collect user data. User data is any information about you that is collected through the use of website tracking technologies, such as cookies, pixels, and tags.
Purposes and Uses for User Data
The Department uses Cookies, Pixels, and Tags to operate, secure, and maintain our websites. Below is a detailed breakdown of the types of cookies we use, the data collected, and their purposes.
Table 2: Types of Cookies, Data Collected, and Purpose and Use of Data:
|
Cookie or Tag Category |
Example |
Data Collected |
Purpose |
Use of Data |
|
Analytics |
Google Analytics |
• Page views and navigation paths • Time spent on pages • Device and browser information • General location (city/state) • Referral sources |
To understand how visitors use our website and identify areas for improvement |
• Generate website usage reports • Analyze user behavior patterns • Improve website design and content • Measure website performance |
|
Research & Feedback |
Qualtrics site intercepts |
• User experience feedback • Interaction with survey prompts |
To gather user feedback and conduct user experience research |
• Improve government services • Understand citizen needs • Enhance website usability • Inform policy decisions |
|
Security |
Google ReCAPTCHA |
• Session identifiers • Authentication (log in) status • Security tokens • Login attempts and patterns |
To protect the website and users from security threats and unauthorized access |
• Maintain secure user sessions • Detect and prevent malicious activity • Ensure data integrity |
|
Performance |
Load balancing and caching |
• Page load times • Server response times • Resource usage data • Error logs and technical metrics |
To optimize website speed, reliability, and overall performance |
• Balance server loads • Cache or save frequently accessed content for quicker access • Monitor system performance • Ensure website availability |
Sharing and Selling of User Data
As permitted by law, the Department of Government Operations may share your user data with the following:
- Other Utah Governmental Entities: We may share data with other state agencies when necessary to help analyze or improve services.
- Service providers: These are vendors who act on our behalf. We share data with them only so they can perform a service for us at our direction (like hosting our website, securing our systems, or correcting a technical problem). They are contractually prohibited from using your data for their own purposes.
- Technology Partners: These are specific third parties whose services we use. Our contracts may permit them to use some of your user data to improve their own products or services. We only permit this as allowed by law and our contracts.
THE DEPARTMENT DOES NOT SELL YOUR USER DATA.
Children's Privacy
Our websites are intended for a general audience and are not directed at children under the age of 13. The Department does not knowingly collect personal information from children under 13 through these websites.
If you believe we have collected such information, please contact the [email protected], so we may take appropriate action.
Record Series
Data collected on this website is managed according to official government retention schedules approved by the Utah State Records Management Committee.
Some pages include embedded third-party content. These third parties may set cookies on your device. Data collected through those cookies is not stored or retained by the Department and is not part of any GovOps record series.
Additional details about how these records are managed can be found by selecting the buttons below.
